OUR CUSTOMERS’ INTERESTS ALWAYS COME FIRST Our experience shows that if we serve our customers well, our success will follow
OUR ASSETS ARE OUR PEOPLE, CAPITAL AND REPUTATION If any of these is ever diminished, the latter is the most difficult to restore. We are dedicated to complying fully with the regulations and standards laid out by the various governments and regulatory authorities around the world
WE TAKE GREAT PRIDE IN THE PROFESSIONAL QUALITY OF OUR WORK We have an uncompromising determination to achieve excellence in everything we undertake. Though we may be involved in a wide variety and heavy volume of activity, we would rather be the best than biggest
WE STRESS CREATIVITY AND IMAGINATION IN EVERYTHING WE DO While recognizing that the old way may still be the best way, we constantly strive to find a better solution to a customer’s problems. We strive to follow and master many of the practices and techniques that are standard in the industry and build our own with time
WE MAKE AN UNUSUAL EFFORT TO IDENTIFY AND RECRUIT THE VERY BEST PERSON FOR EVERY JOB We have adopted a selective based approach in our recruitment. We strongly believe that without the best people we cannot be the best firm
WE STRESS TEAMWORK IN EVERYTHING WE DO While individual creativity is always encouraged, we have found that team effort often produces the best results. We have no room for those who put their personal interests ahead of the interests of the firm and its customers
WE CONSTANTLY STRIVE TO ANTICIPATE THE RAPIDLY CHANGING NEEDS OF OUR CUSTOMERS We know that pharmaceutical industry is an ever changing industry and that complacency can lead to extinction
INTEGRITY AND HONESTY ARE AT THE HEART OF OUR BUSINESS We expect our people to maintain high ethical standards in everything we do, both in their work for the firm and in their personal lives